Unified Communication Engineer
Responsible for the general design, planning, configuration, implementation and systems management of Houston Community College’s Cisco Unified Communications / Voice over IP telephony environment.
ESSENTIAL FUNCTIONS
Provide leadership in IT for the development of highly appropriate, tightly integrated, consistently available, secure, flexible, and fault-tolerant IP Telephony systems.
Develop and maintain a comprehensive and successful Unified Communications plan.
Create, develop, design and install solutions to complex technical, procedural, and logistical problems.
Design, implement, and test information technology security mechanisms and systems in the context of the IP Telephony infrastructure.
Identify, develop, test and implement new technologies.
Respond appropriately to needs and requirements assessments from Information Technology.
Assist in creating and developing formal guidelines and policies to ensure appropriate systems support and designs.
Work with IT staff and appropriate members of the District / Colleges to provide responsive solutions and options for problems and opportunities.
Monitor the development of new standards with IP Telephony technologies.
Act as a consultant to other departments regarding IP Telephony design and support meetings, events, projects, and design assistance.
Complete projects and tasks independently and with limited direct supervision.
May drive/walk to other HCC buildings/campuses.
Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience
- Bachelor’s degree in Information Systems, Computer Science or related field required
- 4 years directly related experience plus an industry recognized networking certification may be considered in lieu of required degree
- Formal certification in Layer 3 networking technologies is preferred
- 5 years combined experience of hands-on configuration and administration of a unified call center and emergency responder platform in a large fully-redundant enterprise environment, working in an environment with converged, structured cabling systems or network/systems architecture and administration, and routing and switching is required
- Valid Texas Driver License
- MS Office Programs
- Information Management Systems
- Project Management
- Delivering High Quality Work
- Accepting Responsibility
- Serving Customers
- Supporting Organizational Goals
- Driving Continuous Improvement
- Acting with Integrity
- Thinking Critically
- Managing Change
- Communicating Effectively
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Director EEO/Compliance, Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.