Supervisor, Sign Language Interpreter - Central College
Job Summary
Serve in a supervisory capacity in facilitating the scheduling of all Sign Language interpreting needs within the System. Responsible for the billing and payroll for all interpreting services; coordinating services for community-based programs, assessing staff interpreters; recruiting, assessing and recommending interpreters for employment.
ESSENTIAL FUNCTIONS
Direct management of Model Program/Deaf and Hard of Hearing/Ability Services staff.
Collaborate with Lead Counselor and Dean of Students Success to ensure goals and objectives are being met.
Maintain an up-to-date database of interpreters, interpreters’ schedules, interpret in the office on behalf of students, document student no shows, respond to phone and email correspondence and coordinate pertinent services for non-classroom events.
Assess and investigate concerns and problems with faculty, staff, interpreters, students and administrators.
Identify and evaluate interpreting resources to maintain a high quality of service.
Identify and reduce barriers to student persistence and completion by addressing interpreting resource needs.
Coordinate with vendor coordinators on confirmed services rendered with invoices.
Coordinate interpreting services requests with Counselors; receive, prioritize, review, and schedule interpreting/CART requests and confirmations in a timely manner.
Collaborate with appropriate department head, counselor(s) and educational liaison or lead interpreter to develop and implement orientations for faculty, staff, interpreters, students and administrators.
Demonstrate support of the college’s mission policies and procedures and assure consistent compliance within college goals and objectives.
Perform interpretation for high profile assignments and interprets for system activities; work as substitute interpreter when needed, or when called upon for certain functions.
Perform on-site analysis of skill and feedback of interpreters with the Educational Liaison/Lead Interpreter.
Stay abreast, improve knowledge, skills, and abilities in the Deaf and Hard of Hearing industry through continuing education and certifications.
Maintain complete and accurate records on staff licensing and certifications.
Attend scheduled departmental staff meetings and participate in staff development activities and committee work.
May be on-call after hours, weekends and holidays to manage scheduling of interpreters working evening/weekend/mini-session classes.
Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience
• Bachelor’s degree in Sign Language Interpreting/Transliterating or related field required
• Associate’s degree with 4 years directly related experience may be considered in lieu of required degree
• 3 years directly related experience required; including 1 year supervisory and coordinating experience in sign language interpreting and assessing Sign Language Interpreters using a state/national testing system
• 3 years supervisory and coordinating experience in sign language interpreting preferred
Licensing & Certification
• Valid Texas Driver License
• Registry of Interpreters for the Deaf (National Interpreter Certification – (NIC) or Certified Deaf Interpreter– (CDI)
• Board for Evaluation of Interpreters (Basic, Advanced, Master Level certifications)*
* Active and valid BEI certificate awarded as a result of proceedings initiated before January 1, 2012, that is fully compliant with BEI's annual certificate renewal and five-year recertification rules and requirements.
Special Skills
• MS Office Programs
• Information Management Systems
• Deaf Linguistic modalities
Competencies
• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.