Representative, Talent Engagement
We are currently seeking a Representative, Talent Engagement to provide front desk, receptionist and administrative support. The person is someone who will advance the institution’s proud tradition of excellence in academics, student life and community service.
JOB SUMMARY
Serve as first point of contact for HCC employees and visitors communicating with Talent Engagement.
Responsible for assisting visitors with online application system, providing employees and applicants with requested forms and maintaining records.
ESSENTIAL FUNCTIONS
Provides information and assistance over the phone, by email, by mailbox response, and /or in-person to other college personnel and external visitors regarding Talent Engagement programs, and functions; making referrals to Talent Engagement units as well as enterprise-wide departments and programs as appropriate.
Maintain reception area and equipment maintenance.
Provide appropriate instruction for the use of the reception equipment as needed.
Provide administrative support to Talent Engagement units and programs on a rotating basis and upon request.
Answer multiple phone calls and transfers calls to appropriate persons in Talent Engagement departments and programs.
Perform emergency response communications assignments and responsibilities as needed.
Handle confidential information (e.g. charges, claims, etc. ).
Support department electronic records management systems using technology and manual processes to enter information and upload files.
Assist with daily operations as needed.
Open, stamp and sort mail for Talent Engagement Department.
Monitor pre-employment tests as requested.
Complete employment verifications process.
Assist prospective candidates with the application process including answering questions and providing instruction on how to upload applicant assets such as resumes, certifications, and transcripts.
Perform project assignments upon request.
Verify Form I-9 documentation.
Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience
- High School Diploma or GED required
- Some college preferred
- 2 years experience required
Licensing & Certification
- Valid Texas Driver License
Special Skills
- MS Office programs
- Office equipment
- Information Management Systems
- Applicant Tracking System
Competencies
- Delivering High Quality Work
- Accepting Responsibility
- Serving Customers
- Supporting Organizational Goals
- Driving Continuous Improvement
- Acting with Integrity
- Thinking Critically
- Managing Change
- Communicating Effectively
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Sandra Jacobson, Director EEO/Compliance, Title IX Coordinator
Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266
713 718.8271 or hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.