Representative, Student Accounts - Northwest
JOB SUMMARY
Handles financial transactions in the assigned college to include, among others, receipting and recording payments, posting 3rd Party Tuition vouchers/Letters of Financial Guarantee, or Purchase Orders, and attaching waivers or exemptions on eligible student accounts.
Manages student accounts in connection with service indicators and its impact on the services that can be extended to the students.
ESSENTIAL FUNCTIONS
Under general supervision, accept and record payments using the cashiering equipment and cashiering system installed and in place in the college; Payments could be term payments on student accounts or departmental receipts.
Make sure that the all transactions are handled based on the pertinent procedures set forth in the Cashiering Procedures Manual.
Reconcile cashiering batch.
Run all checks for deposit through the Remote Deposit system and prepare deposit slips for items to be picked by armored service or to be deposited physically to the bank.
Put or lift service indicators on student accounts as it is warranted by the obtaining circumstances affecting the student accounts.
Attach applicable waivers or exemptions on student accounts.
Attach applicable B-codes on accounts sponsored by 3rd Parties.
Assist the students in areas concerning their financial account records, including but not limited to, understanding their tuition and fee charges, refunds, 1098T, and others.
In the absence of Student Account Specialist Senior, provide training for employees who perform cashiering duties.
Assist with reports as required by the College Operations Office and by the College President.
Perform other duties, tasks and assignments as required.
QUALIFICATIONS
Education & Experience
- Associate’s degree required
- 4 years directly related experience may be considered in lieu of required degree
- 2 years experience in cashiering such as a bank teller or retail sales clerk required
Licensing & Certification
- Valid Texas Driver License
Special Skills
- MS Office Programs
- Information Management Systems
- Payment processing systems
- Customer service skills
Competencies
- Serving customers
- Delivering high quality work
- Communicating effectively
- Using creative problem solving
- Prioritizing effectively
- Using technology effectively
- Being resourceful
Working Conditions
General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.
SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation's top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you're ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
- Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator
- Office of Equal Opportunity and Title IX
- PO Box 667517
- Houston, TX 77266
- 713.718.8271 or hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.