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POL Telecommunications Operator (Staff Pool)

Managerial & Professional
1800341 Requisition #
Thanks for your interest in the POL Telecommunications Operator (Staff Pool) position. Unfortunately this position has been closed but you can search our 350 open jobs by clicking here.
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.

Applicant must pass a complete criminal history and background check and have no convictions for any felony offense. Applicant must not have been convicted of any criminal offense above the grade of Class B misdemeanor or a Class B misdemeanor within the last 10 years, and must not have received probation or court-ordered community supervision for any criminal offense above the grade of Class B misdemeanor or a Class B misdemeanor within the last ten years from the date of the court order. Applicant must not be currently charged with any criminal offense for which convictions would be a bar to licensure.

High school graduate or have passed a general educational development (GED) test indicating high school graduation level. College Associates degree preferred.
Valid Basic Telecommunicator Certification from the Texas Commission on Law Enforcement Standards and Education

Previous POL/dispatch communications experience preferred. Two (2) years higher education /campus POL dispatching experience preferred.
Employees in this position will be scheduled to work rotating shifts in a 24/7 environment. Employees will be expected to work holidays, nights and/or weekends to meet staffing and scheduling requirements.
Ability to multitask, coordinate simultaneous mental, manual and visual activities in a fast-paced work environment.
Ability to observe situations analytically and objectively, and relay observed details in a prompt and accurate manner.
Ability to communicate effectively (English) with a diverse population. Additional languages preferred.
Working knowledge of computer technology and equipment required, with working knowledge of the following preferred: Computer-Aided Dispatch Systems (preferably Crimestar), Windows 7, MS Office Suite 2007 or higher and DPS OMNIXX database. Must be a proficient typist – computerized typing evaluation may be required.
Current TLETS, NLETS, TCIC/ NCIC dispatch certifications required. TCLEOSE Intermediate or higher telecommunications license preferred.
Applicants not currently certified are required to successfully complete TLETS, NLETS, TCIC/NCIC certification training courses within 6 months of employment.
Ability to exercise proper judgment in interpreting and adapting guidelines, such as policies, regulations, and precedents
This position requires the satisfactory completion of a detailed work history and criminal background investigation by law enforcement to determine the applicant’s ability to meet minimum Texas Department of Public Safety and TCLEOSE qualifications regarding POL telecommunications employment

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