Financial Aid Assistant (Part-time)- Staff Pool
The Opportunity
You: Innovator. Pacesetter. Agent of change. If you’re a tech savvy, process improvement-focused Student Champion with a talent for developing partnerships with communities and individuals, we’re looking for you.
Highlights: We are currently seeking an exceptional individual who will advance the institution’s proud tradition of excellence in academics, student life and community service.
Next steps: If you always have the student experience in the forefront of your planning and execution, if you’re a collaborator, an innovator and a person who gets things done, apply today!
SUMMARY
Facilitate the customer service center and provides educational assistance to the general public, especially the economically disadvantages, by providing general information and assistance with the application process and referrals to external sources of funding and social service agencies.
Direct internal communications within the Houston Community College System on behalf of students. Additionally, this position will provide secretarial and clerical support for the department as needed.
Serve as primary customer service representative to promote and ensure student access, success and to promote customer satisfaction.
Analyze and interpret federal, state and institutional regulations to assist students with the application for Federal, State and institutional funds.
Answer telephone calls, greets visitors, respond to routine inquiries, take and relay messages.
Use word processing software and student information to develop correspondence and retrieve information.
Maintain inventory and orders office equipment and services within prescribed procedures and contractual agreements.
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION
High school diploma or GED equivalent required. Associate’s degree preferred.
EXPERIENCE
Minimum of one (1) year experience working in a financial aid office preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Proficiency in personal computer use is necessary
Must have excellent interpersonal skills
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
· Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
· Approximately 145 languages are spoken here.
· Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
· Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
· The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
· World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
· With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
· Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX
PO Box 667517
Houston TX, 77266 713 718.8271 or hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.