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Managerial & Professional
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18002JJ Requisition #
Thanks for your interest in the Financial Aid Advisor position. Unfortunately this position has been closed but you can search our 279 open jobs by clicking here.
EDUCATION
Bachelor’s degree required.

EXPERIENCE
Minimum of two (2) years professional work experience directly in a student financial aid office required. Experience must be recent, within last three years (i.e., awarding financial aid, counseling/advising, accounting, federal/state administration, etc.).

Experience working with security sensitive and confidential records.

Experience in a call center or fast paced customer service related environment is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES
Must possess good interpersonal skills to perform successfully in a large multicultural environment

Thorough knowledge of federal, state and institutional financial aid programs

Excellent customer service skills, including experience answering financial aid questions by phone or mail, or in person

Excellent interpersonal, oral and written skills

Job requires a high degree of accuracy and attention to details

Ability to work under pressure; may have to work beyond the normal schedule (i.e. evenings and weekends)

Ability to work independently, handle multiple tasks, set priorities and meet deadlines

Strong computer skills required, including knowledge of MS Windows, Word, Excel, Access, and PowerPoint & PeopleSoft

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