Enrollment Service Assistant
JOB SUMMARY
Assists the Enrollment Officer in coordinating, managing, and auditing all college enrollment services to include registration, admissions, and audit for compliance of state reporting.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned:)
- Perform one or more of the various tasks required in processing a student’s application for admissions, registration, data entry, tuition calculation, on-line orientation WEB enrollment, etc.
- Serve as a resource in providing general information over the phone and in person to students, faculty, staff, and community
- Collect all enrollment information (i.e., official roll sheets, transcripts, milestones, term activate, etc.)
- Enter and verify scoring assessment (i.e., TASP status, ACT, SAT, CLEP, etc.)
- Enter application, enrollment information; also, verify fee payment and tuition calculation through SPIN
- Troubleshoot and monitor the electronic lab
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
EDUCATION
High School Diploma or GED required
Associate’s degree or higher preferred
EXPERIENCE
1 year experience in admissions or registration in an academic setting of higher education required
KNOWLEDGE, SKILLS AND ABILITIES
- Good written and oral communication skills.
- Able to alphabetize.
- Able to communicate courteously and effectively with staff and students with different academic and socio-economic backgrounds and disabilities.
- Must demonstrate patience and tolerance in dealing with student problems.
- Keen attentiveness to detail.
- Demonstrate computer literacy skills in MS Office programs, internet technologies, etc.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
This job description may be revised upon development of other duties and changes in responsibilities.
The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.
The Team
Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.
Location
Houston is a city with limitless possibilities:
- Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
- Approximately 145 languages are spoken here.
- Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
- Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
- The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
- World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
- With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
- Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.
If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.
EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:
- Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator
- Office of Equal Opportunity and Title IX
- PO Box 667517
- Houston, TX 77266
- 713.718.8271 or hcc.oeotix@hccs.edu
HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation and creativity.
Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.