Continuing Education Support Specialist - Staff Pool
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EDUCATION
High-School diploma and minimum of five (5) years of directly related experience in customer service and/or educational program recruitment and advising is required. Associate degree highly preferred.
EXPERIENCE
Up to three (0-3) years related work experience in Continuing Education Instructional programs required.
Up to three (0-3) years experience in Peoplesoft student systems required.
Demonstrated experience in providing instructional support, customer service, and advising.
Experience with workforce programs and processes preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Proficiency in word processing and spreadsheet (Word and Excel) required)
Microsoft Office 2000 or above proficiency required; IC3 Certification preferred.
Excellent customer service skills required.
Ability to communicate and maintain productive working relationships with people at all levels of the organization.
Demonstrated good verbal and written communication skills
Good organizational skills.
Some night and weekend work may be required.
Demonstrated ability to develop and make presentations required
High-School diploma and minimum of five (5) years of directly related experience in customer service and/or educational program recruitment and advising is required. Associate degree highly preferred.
EXPERIENCE
Up to three (0-3) years related work experience in Continuing Education Instructional programs required.
Up to three (0-3) years experience in Peoplesoft student systems required.
Demonstrated experience in providing instructional support, customer service, and advising.
Experience with workforce programs and processes preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
Proficiency in word processing and spreadsheet (Word and Excel) required)
Microsoft Office 2000 or above proficiency required; IC3 Certification preferred.
Excellent customer service skills required.
Ability to communicate and maintain productive working relationships with people at all levels of the organization.
Demonstrated good verbal and written communication skills
Good organizational skills.
Some night and weekend work may be required.
Demonstrated ability to develop and make presentations required