Continuing Education (CE) Information Specialist - Staff Pool

EDUCATION

High-School diploma and minimum of five (5) years of direct related experience in customer service and/or educational program recruitment and advising.  Associate degree highly preferred.

EXPERIENCE

Three years of direct continuing education operations experience required.

Three years experience in providing customer service, advising, and recruitment.

Experience with workforce programs and processes preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in word processing and spreadsheet (Word and Excel) required)

Excellent customer service skills required.

Microsoft Office 2002 or above programs proficiency required; IC3 Certification preferred. 

Ability to communicate and maintain productive working relationships with people at all levels of the organization.

Demonstrated good verbal and written communication skills; Bi-lingual (Spanish) preferred.

Good organizational skills.

Some night and weekend work may be required.

PeopleSoft proficiency highly preferred